Shipping policy
1. Shipping Locations
We currently offer shipping within Malaysia (Domestic only).
2. Delivery Time
- In-stock items: Estimated delivery within 5-7 business days.
- Pre-order items: Estimated delivery within 4-8 weeks, depending on availability.
3. Shipping Carriers
We work with multiple shipping carriers, and customers can select their preferred carrier during checkout.
4. Shipping Costs
- Shipping fees are calculated based on the weight and size of the package.
- Free shipping is available for orders above RM1000 in a single purchase.
5. Tracking Information
Once your order has been shipped, tracking details will be sent to your registered email.
6. Lost or Damaged Packages
In the event of a lost or damaged package, customers must directly liaise with the selected courier service for further resolution.
For any further inquiries regarding shipping, feel free to contact our support team.
